Frequently Asked Questions
We are currently closed until December 16, 2021. We will continue to update this page as we start to welcome guests.
Upon reopening, we will have enhanced cleaning protocols, masks, and gloves for staff, plus temperature checks for staff, social distancing measures in place, and signage throughout public spaces.
To make sure our staff has the most up-to-the-minute information to verify the actions we’re taking are comprehensive and appropriate, the Wildwood Hotel leadership teams are in regular contact with the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and state and local health departments, as well as other global health organizations.
We will reopen on December 16, 2021. As always, the health and safety of our guests and associates remains our top priority, and we are proud to be going above and beyond all state and health department guidelines to ensure the strictest standards are in place.
Our resort fee covers self-parking, standard internet service, airport shuttle service, community shuttles, and a variety of onsite entertainment and après programming.
Check-in is at 4pm, and check-out is at 11am.
We welcome dogs up to 75 pounds, with a $125 pet charge. Maximum of one pet per room. There is no charge for service animals.
Cancellation policies may vary depending on the rate and dates of your reservation. You can refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, please call the hotel directly at 970.923.8400 or contact customer service at [email protected]. Alternatively, you can cancel your reservation online.
We currently do not offer room service; however, many of the local restaurants are within walking distance and offer take-out service.
Complimentary bus service is available from the Snowmass Village bus terminal, located across the street from the Wildwood Hotel.
Self-parking is available in public lots 8-13. Charges are covered by your daily resort fee.
We are approximately 12 miles from Aspen, which is easily accessible by car or complimentary bus service.
Snowmass typically closes in early April.